Privacy Policy

1. Introduction

At TexMach Global, accessible from www.texmachglobal.de, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other relevant privacy laws.

2. Who We Are

TexMach Global 
Industriepark Rohrlache – Lagerhalle 3
Robert-Bosch-Straße 1
79331 Teningen, Germany
Email: info@texmachglobal.de

3. What Data We Collect

We may collect and process the following types of personal data:

• Full name

• Company name (optional)

• Email address

• Phone number (with country code)

• Country

• Type of machinery you are interested in

• Your message or inquiry

• IP address and usage data via cookies

4. How We Use Your Data

Your data is used to:

• Respond to inquiries and quote requests

• Process orders and manage customer relationships

• Send relevant product or service updates (with your consent)

• Improve website functionality and user experience

• Comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

• Your explicit consent (e.g., when submitting a contact form)

• Our legitimate interest in responding to business inquiries

• The necessity to perform a contract

• Legal compliance obligations

6. Cookies and Tracking Technologies

We use cookies to:

• Analyze website traffic

• Understand user preferences

• Enhance your browsing experience

You can manage or disable cookies through your browser settings. Learn more in our [Cookie Policy].

7. Third-Party Services

We may share limited data with:

• Hosting providers and CRM systems

• Analytics platforms like Google Analytics

• Payment processing systems (if applicable)

We never sell your data to third parties.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or to comply with legal requirements. When no longer needed, the data will be securely deleted.

9. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Restrict data processing

• Receive a copy of your data (data portability)

• File a complaint with your local data protection authority (DPA)

To exercise your rights, contact us at: privacy@texmachglobal.de

10. How We Protect Your Information

We implement physical, technical, and organizational safeguards to protect your data, including:

• SSL encryption

• Firewall protection

• Access control systems

• Employee training and confidentiality agreements

11. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the European Commission

12. Contact for Privacy Matters

Data Protection Officer (DPO):
Email: privacy@texmachglobal.de

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.